Engagement Training Courses

• Service Improvement through Engagement and Involvement

  Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements. This is a practically based course which is delivered as a combination of taught sessions and facilitated action learning sets.  On completion of the course the learner will have gained the skills to plan, implement and measure the success of a work-based engagement project. […]