Training Courses

Training is provided for groups of staff in your organisation or places can be arranged for individuals to attend training days at our Liverpool Office. We have a modern, comfortable and well – equipped training suite which is fully compliant with disability access regulations.

Bespoke courses can be developed to meet the needs of particular sectors, including commissioning for the 3rd sector, the acute sector and the private sector as well as engagement and involvement for service users and service providers.

For more information about UNI’s commissioning support and training contact Linda Henry: linda.henry@uni.uk.net

The only entry requirements are an open mind and a willingness to learn.

Commissioning courses

  • Building good relationships with partners

    Building good relationships with partners A basic principle for all organisations and a must for health and social care sectors. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It will assist you to have written as well as language [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75 pp + Vat
    Uni number(s): Uni 002

  • Partnership working across health, social care and public health

    If you have or wish to move to a role with greater influence then you have to know how to get the best from your abilities and to get others to follow your lead. This course will help both objectives. Entry Requirements The only entry requirements are an open mind and a willingness to learn. [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75 pp + Vat
    Uni number(s): Uni 016

  • What is commissioning?

    What is commissioning? Understanding the rationale and how it applies to everyday life. It’s about choices especially informed choice. Learning the stages and applying them to your organisation will make a difference. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75 pp + Vat
    Uni number(s): Uni 021

  • Clinical Leadership

    Clinical Leadership Training Course If you have or wish to move to a role with greater influence as a clinician then you have to know how to get the best from your abilities and to get others to follow your lead. This course will help both objectives. Entry Requirements The only entry requirements are an [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75 pp + Vat
    Uni number(s): Uni 025

  • Effective Communication

    Effective communication is a key feature of all successful organisations and a vital skill that requires continuing development. The ‘how’ we communicate is frequently more important than the ‘what’ – this short course is designed to help individuals understand the behaviour of effective communication and demonstrate why we so often simply fail to get our [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Personal Effectiveness

    We all wish that we could improve our personal effectiveness but struggle to identify how we should go about it. Personal Effectiveness involves a range of behavioural approaches to the way that we approach our everyday and work life. From managing our time effectively to focussing on those things that really make a difference, this [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Advertising & Marketing

    Understanding the difference between advertising and marketing is important for any organisation. Which is most effective? How should each be approached? These are just some of the questions this short course is designed to address. Each course is tailored for the needs of the delegates and organisations but indicative content includes: Understanding the difference How [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Customer Services

    We frequently hear organisations stating: ‘The most important person in our organisation is the customer’ but simply stating it is not enough. Effective customer service requires everyone in the organisation to not only believe it but also to have the skills necessary to apply it. Effective customer service means putting people first and understanding how [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25-75pp + Vat

  • Presentation Skills

    All organisations will be required to provide presentations at various stages of their development and individuals will have to step up to the plate and deliver first class presentations but how do we deliver effective presentations? What does our audience expect? How will it look from the other side? These are just few of the [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75 + Vat

  • Understanding Social Return on Investment

      We largely understand the concept of Return on Investment – in other words what do we get out for what we put in? Social Return on Investment, however, takes this concept a stage further for organisations that are providing valuable services within the community. SROI is about value, rather than money; money is simply [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Coaching for Success

    Coaching provides an effective method for helping individuals achieve success; it is about unlocking a person’s potential to maximise their own performance.  It is more about stimulating and helping them to learn rather than teaching them. Coaching skills are valuable at every level within an organisation and this short course is designed to provide an [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Planning Improvement through Engagement & Involvement

    Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements. Recent policy changes such as GP commissioning [...]

    Accreditation equivalent:
    Length: 3 days over 3 months
    Location: Nationwide
    Next start date:
    Price: £599pp + Vat

  • Leading and Implementing Improvement through Engagement and Involvement

    Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements.  Of particular concern is the challenge of [...]

    Accreditation equivalent:
    Length: 6 days over 3 months
    Location: Nationwide
    Next start date:
    Price: £1899pp + Vat

  • Health & Safety Awareness Training Course

    This short course is designed as a non-accredited awareness raising course that can help support and develop a safety – conscious behaviour within individuals. It focuses not simply on the legislation but on the practical benefits of developing a safety culture throughout an organisation. It is suitable to those new to organisational safety within small [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Equality & Diversity

    We often confuse equality and diversity and consider them as interchangeable words but there are significant differences in their meaning. This short equality and diversity training course is designed to help delegates understand those differences and gain a personal insight into how their actions can influence the behaviour of those around them. The course is [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Business Planning

    This course is for all persons thinking of starting a business. Business planning is an essential requirement for all businesses whatever their size. A business plan will cover all aspects of the business and maybe used for several purposes such as securing finance and evaluating the businesses strategy. It will describe the experience of the [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Budgeting

    This budgeting course is highlights the importance of proper financial planning. Budgeting and financial planning are essential requirements for every business. Maximising the use of funds and planning income and expenditure will greatly assist the business development. Budgets are estimates of the businesses forecasts and should also be measured against actual costs to highlight the [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Fundraising

    This fundraising course describes the various types and methods of raising funds. Depending on the type of business fundraising may well form an important part of the businesses finances. Fundraising can take the form of many concepts including sponsorship, charity events and benefactors. Review the requirement Assess the strategy Identify the legal and statutory requirements [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Organisational Skills

    Within any organisation whatever its size, there needs to be a clear understanding of what it stands for, why it exists and what its objectives are. Developing an organisational vision, mission, values and culture are vital elements in establishing an effective organisation. Behaviour within an organisation is driven by several factors including its people, its [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Bookkeeping

    This training course in basic bookkeeping will explain the financial records that need to be kept in accordance with the requirements of HMRC. Simple spreadsheet records and good housekeeping with income and expenditure receipts are the basis of good bookkeeping. Proper checks and balances must be maintained to ensure the business knows where it stands [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75 + Vat

  • Project Management

    The Project Management training course workshops are designed for middle managers who are currently required to initiate, plan, control and lead small and medium sized projects of varying complexities. The project management training course focuses on the practical elements of project management rather than the systematic principles contained within specific branded training and where possible [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Report Writing

    Short courses can be tailored to meet specific report writing needs be they evaluation reports, audit reports, business reports or feasibility reports. The main structure is designed to deliver knowledge and practical application in the following written communication skills: Why we communicate The importance of formality, professionalism and friendliness Identifying our message What do readers [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Business Survival

    This business survival training course is primarily for businesses in the first 2 years of operation who find themselves in need support. Business survival and sustainability are difficult issues for a business in the early years of operation. A business diagnostic and a review of the business plan, marketing strategy and financial position will give [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Leading a team – the importance of leadership

    Leading a team requires more than simply managing a group of activities; it requires an understanding and an application of leadership skills. So what are leadership skills and why are they so different to management skills? This short course is designed to provide just some of those answers. Although each course will be tailored to [...]

    Accreditation equivalent:
    Length: 1 or 3 hours
    Next start date: On request
    Price: £25 - £75pp + Vat

  • Service Redesign and Developing Business Cases/Payment by Results

    Service Redesign and Development Business Cases/Payment by Results Training Course. Whether an individual GP, GP Consortia, NHS Trust or PCT, this is another building block of effective commissioning and providing an important skill in today’s market. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 003

  • Achieving Successful and Demonstrable Patient and Public Involvement

    Achieving Successful and Demonstrable Patient and Public Involvement Training Course. “No decision about me without me” is the order of the day and if commissioners and providers fail to engage patients and the public they will seriously limit their chances of success. This course is designed to ensure you have maximum chances for successful engagement. [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 005

  • Consortia Organisational Models, Cross-consortia Collaborative Commissioning Engaging GP’s in Commissioning

    Consortia Organisational Models (Social Enterprise, CIC, Limited Company etc) also Cross-consortia Collaborative Commissioning Engaging GPs in Commissioning. High cost low volume contracts or complex cases benefiting from a collaborative approach across health and social care – understanding the findamentals and ensure the governance agenda is also robust. Regardless of the organisation the engagement of GP’s [...]

    Accreditation equivalent:
    Length: 7 hours
    Next start date: On request
    Price: £175pp + Vat
    Uni number(s): Uni 006

  • Evidence based Commissioning (use of NICE guidance etc) Outcomes Based Commissioning

    Evidence based Commissioning (use of NICE guidance etc.) Outcomes Based Commissioning At the heart of what the NHS must do moving forward. Cost effective treatments based on robust evidenced based approaches will ensure limited resources are more effectively deployed. Also explores the role of NICE. Targets have been dropped investment is being protected but are [...]

    Accreditation equivalent:
    Length: 4 hours
    Next start date: On request
    Price: £99pp + Vat
    Uni number(s): Uni 007

  • Resource Management

    Resource Management Training Course Do we target our resources to get the most from the investment? Look at what this means for your organisation – are you smarter and can get you get “up-stream” of the issues? Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 008

  • Data Management and Information Quality including CQUIN and PROMS

    Data management and information quality including CQUIN and PROMS training course So you have commissioned it but is it making a difference? The basic building blocks of performance management. Have you got your investment covered? Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 009

  • Procurement and Contracting

    Procurement and Contracting Training Course It can be complicated and has a basis in European Law. Understanding the Procurement framework ensures you get the right outcomes with the best governance for the organisation. This will then lead to more effective contracting. Entry Requirements The only entry requirements are an open mind and a willingness to [...]

    Accreditation equivalent:
    Length: 4 hours
    Next start date: On request
    Price: £99pp + Vat
    Uni number(s): Uni 010

  • Integrated Governance

    Integrated Governance Training Course Integrated governance is now the accepted norm within the NHS. Ensuring you and your organisation act in the public’s best interest can only benefit all concerned. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It [...]

    Accreditation equivalent:
    Length: 7 hours
    Next start date: On request
    Price: £175pp + Vat
    Uni number(s): Uni 011

  • Influencing Skills

    Influencing Skills Training Course Influencing is about understanding yourself and the effect or impact you have on others. Learn how to become more successful by using effective influencing skills.

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 013

  • Negotiating Skills

    Negotiating Skills Training Course Life is a negotiation. Developing your skills will help you and your organisation reach their true potential.

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 014

  • Executive Coaching, Leadership and Mentoring

    Executive Coaching, Leadership and Mentoring Training Course Influencing is about understanding yourself and the effect or impact you have on others. Learn how to become more successful by using effective influencing skills. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in [...]

    Accreditation equivalent:
    Length: On request
    Next start date: On request
    Price: £
    Uni number(s): Uni 015

  • Basic skills including business planning, marketing, budgeting and forecasting

    Basic skills including business planning, marketing, budgeting and forecasting course. Part of the change management agenda and a must for new GP consortia. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It will assist you to have written as [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 022

  • Fund raising in general

    Fund Raising Training Course Its becoming more difficult to raise awareness and funding especially in this economic climate. Here we explore the options available to third sector organisations. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It will assist [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 023

  • Introduction to the NHS for Health Watch Members

    Introduction to the NHS for Health Watch Members A guide to everything you wanted to know about the NHS but were not sure who to ask. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It will assist you to [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 024

  • Strategic Leadership – Who they are and what they do!

    Strategic Leadership – Who they are and what they do! What does the future hold for Local Authorities and the NHS? Its clear they will have greater influence and in this course we explore how this could impact on PCTs and new GP Consortia. Entry Requirements The only entry requirements are an open mind and [...]

    Accreditation equivalent:
    Length: 4 hours
    Next start date: On request
    Price: £99pp + Vat
    Uni number(s): Uni 017

  • Joint Strategic Needs Assessment / Health Improvement and Prevention

    Joint Strategic Needs Assessment / Health Improvement and Prevention Training Course Are you targeting the right areas to make the greatest gains for your population? This course will help you answer that question. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 018

  • Public and Patient Involvement and Patient Choice

    Public and Patient Involvement and Patient Choice Training Course “No decision about me without me” is the order of the day and if commissioners and providers fail to engage patients and the public they will seriously limit their chances of success. The choice agenda is a key driver in public sector reform – how successful [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 019

  • Outcomes Based Accountability

    Outcomes Based Accountability Training Course A ‘results based’ or ‘outcomes based’ approach to planning service? This approach was influential in the development of ‘Every Child Matters’ and the 2004 Children’s Act. It is becoming more and more widely used in Local Authorities and is an effective tool in engaging stakeholders, service users and the wider [...]

    Accreditation equivalent:
    Length: 7 hours
    Next start date: On request
    Price: £175pp + Vat
    Uni number(s): Uni 020

  • Pathway Reviews – the QIPP Challenge

    Pathway Reviews – the QIPP Challenge Part of the change management agenda and a must for new GP consortia. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It will assist you to have written as well as language skills [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 026

  • Understanding the Tariff and PbR

    Understanding the Tariff and PbR Training Course Its becoming more difficult to raise awareness and funding especially in this economic climate. Here we explore the options available to third sector organisations. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 027

  • Role of Monitor and Care Quality Commission

    Role of Monitor and Care Quality Commission The role of the independent regulator is changing. We explore how Monitor works and its powers. Also the extended role for the Care Quality Commission and law surrounding the regulation of health and adult social care in England. Entry Requirements The only entry requirements are an open mind [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 028

  • Introduction to the NHS for Foundation Trust Governors

    Introduction to the NHS for Foundation Trust Governors A guide to everything you wanted to know about the NHS but were not sure who to ask. Entry Requirements The only entry requirements are an open mind and a willingness to learn. English Language Requirements The courses are presented in English. It will assist you to [...]

    Accreditation equivalent:
    Length: 3 hours
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 029

  • Service Improvement through Engagement and Involvement

    Service Improvement through Engagement and Involvement Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements.  Of [...]

    Accreditation equivalent:
    Length: 9 days over 9 months
    Location: Nationwide
    Next start date: 05/10/11
    Price: £2499pp + Vat

  • Developing Skills for Effective Participation and Involvement

    Developing Skills for Effective Participation and Involvement Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements. [...]

    Accreditation equivalent:
    Length: 3 days over 3 months
    Location: Nationwide
    Next start date: TBC
    Price: £525pp + Vat
    Uni number(s): SIH1005-N

  • Clinical Commissioning and Leadership

    Clinical Commissioning and Leadership Training Course. If you have or wish to move to a role with greater influence as a clinician then you have to know how to get the best from your abilities and to get others to follow your lead. This course will help both objectives. Entry Requirements The only entry requirements [...]

    Accreditation equivalent:
    Length: 3 hours
    Location: Nationwide
    Next start date: On request
    Price: £75pp + Vat
    Uni number(s): Uni 004

  • Developing Performance Measurement in Commissioning

    Developing Performance Measurement in Commissioning The Developing Performance Measurement in Commissioning course is the third module of a potential three module commissioning course for those people wishing to understand and explore NHS commissioning in detail (the other courses are Developing Evidenced Based Commissioning and Developing Commissioning Capability). The course can be completed as a stand [...]

    Accreditation equivalent:
    Length: 3 days over 3 months
    Location: Nationwide
    Next start date:
    Price: £899pp + Vat
    Uni number(s): SIH3007-N

  • Developing Evidence Based Commissioning

    Developing Evidence Based Commissioning The Developing Evidence Based Commissioning course is the first module of a potential three module commissioning course for those people wishing to understand and explore NHS commissioning in detail. The course can be completed as a stand alone block of training or with the option of doing all three modules (the [...]

    Accreditation equivalent:
    Length: 3 days over 3 months
    Location: Nationwide
    Next start date:
    Price: £899pp + Vat
    Uni number(s): SIH 3006-N

  • Developing Commissioning Capability

    Developing Commissioning Capability The Developing Commissioning Capability course is the second module of a potential three module commissioning course for those people wishing to understand and explore NHS commissioning in detail. The course can be completed as a stand alone block of training or with the option of doing all three modules (the other courses [...]

    Accreditation equivalent:
    Length: 3 days over 3 months
    Location: Nationwide
    Next start date:
    Price: £899pp + Vat
    Uni number(s): Ref SIH 3005-N

  • Improving Commissioning

    An opportunity to explore the commissioning cycle in detail with interactive sessions designed to reflect the realities of the workplace. The course will enable you to further develop your knowledge and expertise in commissioning and to test these out in a learning environment with the outcome being an enhanced set of transferable skills for the future

    Accreditation equivalent:
    Length: 9 days
    Location: Nationwide
    Next start date:
    Price: £2,695 pp + Vat

  • Practice Managers Development Programme

    The course is designed to compliment existing training opportunities for Practice Managers with the add benefit of an optional university accreditation. The Practice Managers Development Programme is being launched in partnership with Unique Improvements and the RCGP North West who wish to build on their commitment to the development of primary care by recognising the invaluable contribution Practice Managers make to the NHS. The RCGP NW ethos of supporting members, delivering core values and broadening the influence of general practice are all values that are epitomised in the role of Practice Manager.

    Accreditation equivalent:
    Length: 2 Days
    Location: optional
    Next start date:
    Price: £480
    Uni number(s): RCGPNW/UNI0212-D

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